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Thread: Guild Site Not Recognizing Donation?

  1. 11-05-2018, 04:06 PM #1
    Gidde
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    Default Guild Site Not Recognizing Donation?

    Hey, for all you folks that have donated: I did so on Friday and the site isn't registering it. Is this normal? Is it just a matter of some lag time between the donation and the changes?

    I'm mostly concerned that something went wrong; I don't mind waiting if a bit of lag time is normal.
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  2. 11-05-2018, 04:16 PM #2
    J.Edward
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    Quote Originally Posted by Gidde View Post
    Hey, for all you folks that have donated: I did so on Friday and the site isn't registering it. Is this normal? Is it just a matter of some lag time between the donation and the changes?

    I'm mostly concerned that something went wrong; I don't mind waiting if a bit of lag time is normal.
    Hey Gidde,

    I'm not sure if Robbie has to do something so it shows that status or not.
    I know he is at work atm, so I'll ask Red...
    @Redrobes - does an admin have to make some setting change to show a Guild supporter?
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  3. 11-09-2018, 08:00 AM #3
    Gidde
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    Turns out the delay was entirely PayPal, not the Guild.
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  4. 11-09-2018, 09:02 AM #4
    J.Edward
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    No worries
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  5. 11-09-2018, 10:31 AM #5
    Redrobes
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    Just for clarification, I have not had to do anything in the past regarding peoples donation flair. It seems to be an entirely automated procedure.
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  6. 11-09-2018, 10:58 AM #6
    J.Edward
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    Ah, that's good to know.
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